Within 30 days of delivery, you may return any product purchased from Ballybrakes Bowls provided that the merchandise is in new condition with original packaging and accessories unless otherwise stated. All returned mechandise is subject to a 15% restocking fee. If you are returning a non-defective product, you must pay return shipping fees. No refunds or exchanges on items that packaging has been opened and cannot be resold as new.
Original packaging (manufacturer’s box, styrofoam, plastic bags, etc). Original packing slip. Do not dispose of the packing slip until you have examined and tested the product to your satisfaction.
If your returned product does not match all applicable criteria listed below, it will be rejected by our returns department and returned back to you at the customers expense. Consequently, your RMA will be nullified and any credit request will be denied and any replacement order will be cancelled. Our arrangements with our suppliers and manufacturers allow us no room to make exceptions.
Returns must be shipped via ground shipment only. If you return your product via a faster, more expensive shipper, you incur the expenses yourself and any request for reimbursement will be denied.
Returns must be complete. If your return is not complete, it will be rejected by our returns department and returned back to you at the customers expense.